anonymous
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Ignore anonymous feedback
Feedback is good. Even when its critical, hard to hear, ill-informed, or just wrong. But feedback is bad when its anonymous because feedback – no matter how critical it may be – is relational. Its my opinion about you, but… Continue reading
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What to say when you’re told that “some people” are unhappy…
He asks you over to the side of the room for a quite chat. With grave concerns in his eyes, he tells you that “some people” (or worse, “lots of people”) have expressed some discontent about something you’ve said or done. How… Continue reading
