Complaints
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How many complaints are you prepared to hear?
No one likes hearing complaints, even when we know they come from a good place and the person complaining is trying to do it for the church’s good… but how many are you prepared for. I’d like to assume that… Continue reading
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What to say when you’re told that “some people” are unhappy…
He asks you over to the side of the room for a quite chat. With grave concerns in his eyes, he tells you that “some people” (or worse, “lots of people”) have expressed some discontent about something you’ve said or done. How… Continue reading
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Agree with the whining ones – because they’re right
I hate complaining and grumbling. I get the whole #firstworldproblem joke, but sometimes find it hard to laugh at. The petty whining that goes around!! Ugh! But there’s something to be redeemed in it. Everything people whinge about is probably… Continue reading
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The mathematics of normal complaints
A common experience among growing churches is they experience a growing number of complaints from “within”. This is often given as anecdotal evidence that larger churches don’t work in australia. However, there’s some simple reasons for this. Consider how often… Continue reading
MINISTRY PRINCIPLES & PRAGMATICS 