reactions

6 November 2013

How you feel is your responsibility – not other peoples’ #horstmas-laws.7

(This is a series of reflections on Horstman’s Laws) Other people do not control how you feel. Other people do not make you feel angry, or feel mad, or even feel jealous or happy. Your feelings are exactly that… yours.… Continue reading
20 September 2013

The difference between an Emergency and an Urgency

Too often, myself included, people treat both Emergencies and Urgencies in the same way. It’s worth being aware of the difference and the different responses for each. Emergencies are things like a fire, a flood, etc… They require everyone to… Continue reading