We’ve seen how God’s sovereignty is behind all metrics, so how can we use metrics well and how can we use them badly?
Part of the problem is the way we often see the world use metrics. The world often uses metrics to define “value” or “worth”. E.g. If sales are low, the item being sold might be considered value-less. Or the marketing campaign considered worth-less. These are poor evaluations because something’s value and worth are defined by God, not by sales.
As we go about reviewing our ministry programs and projects, we need to use God’s word to define its value, as well as using human metrics to evaluate our methods.
That’s really what metrics are helpful at; assessing our methods and processes. They should make us ask the question “what did/didn’t work well as we did this worthwhile task?”