As you welcome new people to church, one (of the many) things to be aware of is how willing they are to join church on church’s terms or on their own terms.
The person who comes to church on their own terms is the one who is overly wary of filling in a feedback form, overly cautious about being invited to a lunch, overly suspicious about being invited to think about joining a group. They aren’t willing to be part of the church family on the church family terms. They want to work out their own unique way of being part of it… or not being part of it. This CAN be for good reasons, however it’s sadly usually because they think themselves too important to ever do what normal people do. They think they need special treatment. Ironically, they do… They especially need to be encouraged to repent of pride.
On the other hand, other people come to church on church’s terms. They are willing to be led by the hand and helped into church, into the church family.