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Repost: Leading through anxiety

Once during my apprenticeship, I was responsible for the Sunday meeting (setup, order or service, etc). I’d make sure people knew they were “on”, I made sure people knew what they had to do. It was a little ants nest of activity.

One week I was on holidays. Everything was already prepped, I just wasn’t there. When I got back to work, the first thing I did was call one of the guys who was “on” to make sure everything went ok.

“Yeah, everything was fine… In fact, it was the most relaxed and quick setup ever.”

Boom.

So, things went better when I wasn’t there…

After chatting this through with a few people, I realised that I had a tendency to lead through anxiety. I can (without meaning to) create a feeling of pressure and urgency when none really exists.

Sure, sometimes there is a pressure situation, sometimes the sense of anxiety is appropriate. But, don’t let that be your operational standard.